Legal

Terms of Service

Effective date: September 3, 2026 · Last updated: September 3, 2026

These Terms of Service (the "Terms") govern your access to and use of the RevoiceLabs website at revoicelabs.io, the web application at app.revoicelabs.io, and the related services (together, the "Service") operated by [Company legal name], IČO 57670005, with registered office at Obchodná 559/37, 811 06 Bratislava, Slovakia ("RevoiceLabs", "we", "us"). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a company, you confirm that you are authorised to bind that company, and "you" refers to it.

1. What the Service is

RevoiceLabs is a software tool. It uses machine translation and generative AI models to help you localise landing pages into other languages, adapt or generate advertising images, produce voice-over video (VSL) drafts, and draft marketing copy. The Service processes materials that you upload or describe and returns generated output ("Output").

RevoiceLabs is a productivity tool for content creation and localisation. We do not sell advertising, we do not run advertising campaigns, we do not host or publish your landing pages for end customers, and we do not sell any product that appears in your materials. What you do with the Output, where you publish it and what you advertise are your decisions and your responsibility.

2. Eligibility and accounts

• You must be at least 18 years old and able to enter into a binding contract.
• You must provide accurate registration details and keep them up to date.
• You are responsible for keeping your password and any two-factor codes confidential, and for all activity under your account. Tell us immediately at support@revoicelabs.io if you suspect unauthorised access.
• Team features let you invite other users into a workspace. The workspace owner is responsible for the actions of team members.

3. Your content

"Content" means anything you upload, paste, link or describe to the Service: landing page files, images, videos, scripts, briefs, brand names and text. You keep all rights you have in your Content. You grant us a limited, worldwide, non-exclusive licence to host, copy, process, transmit and display your Content solely to operate, secure and improve the Service and to provide you with the Output. This licence ends when you delete the Content or your account, except for backup copies kept for a short period and data we must retain by law.

You represent and warrant that you own or have the necessary rights to your Content, and that using it with the Service does not infringe anyone's intellectual property, privacy, publicity or other rights, and does not violate any law or the terms of any platform where you obtained it.

4. Output and AI limitations

• Subject to these Terms and to the extent permitted by law, we assign to you any rights we may have in the Output. Because Output is generated by AI, it may not be unique and may not be protectable by copyright in some jurisdictions.
• AI-generated translations, images, voice-overs and copy can be inaccurate, incomplete, culturally inappropriate or misleading. You must review, edit and verify all Output before using it. Do not rely on Output for legal, medical, financial or regulatory statements without independent verification.
• Output that includes health, financial, earnings or other regulated claims must be checked by you against the laws of every market where you publish it. RevoiceLabs does not review Output for legal compliance.
• The Service sends your Content and prompts to third-party AI model providers (see the Privacy Policy). Their models may occasionally reproduce material similar to existing works. You are responsible for checking Output for third-party rights before publication.

5. Acceptable use

You agree not to use the Service, or any Output, to:

• break any applicable law or regulation, including consumer protection, advertising, data protection, health and financial promotion rules in any country where you or your audience are located;
• create or distribute content that is fraudulent, deceptive or misleading, including false claims about products, fake reviews, fake endorsements or impersonation of real people, brands, media outlets or government bodies;
• promote illegal goods or services, counterfeit products, unlicensed pharmaceuticals, weapons, or anything prohibited in the target market;
• create phishing pages, malware, spam or content designed to bypass the security or review systems of any platform;
• produce hateful, harassing, sexually explicit or violent content, or content that sexualises minors;
• infringe the intellectual property, privacy or publicity rights of others, including by uploading landing pages, images or videos you are not licensed to use;
• reverse engineer, scrape, overload or interfere with the Service, share accounts, or resell access without our written permission.

We do not monitor Content or Output as a matter of course and have no obligation to do so. We may, however, review, refuse or remove Content or Output, suspend or terminate accounts, and report activity to authorities where we believe these Terms or the law have been breached. You are solely responsible for compliance with the advertising and content policies of any network or platform (for example Meta, Google, TikTok) on which you publish Output. Rejections, account restrictions or bans imposed by those platforms are outside our control and are not grounds for a refund.

6. Plans, credits and payment

• The Service is offered on a free plan and on paid subscription plans (currently Pro and Max). Paid plans are billed in advance for the selected period (1 to 12 months). Prices are shown on the pricing page and at checkout, exclusive of any applicable taxes.
• Each plan includes a monthly allowance of credits. Credits are consumed by operations such as localising a landing page, recognising or redrawing a creative, rendering a video scene or generating text. The credit cost of each operation is shown before you run it. Unused plan credits expire at the end of each billing month unless the plan description states otherwise.
• Additional credits can be purchased as top-ups. Top-up credits do not expire while your account is active.
• Payments are processed by third-party payment providers (for example Stripe for card payments, and a cryptocurrency payment processor). We do not store your full card details. By paying you agree to the provider's terms.
• Subscriptions do not renew automatically unless you enable auto-renewal at checkout. Where auto-renewal is enabled, we will charge the payment method on file at the start of each period until you cancel in Settings. Cancellation takes effect at the end of the paid period.
• We may change prices with at least 14 days' notice by email or in-app. Price changes apply from your next billing period.
• Promo codes are subject to the conditions shown when they are issued and may be withdrawn if misused.
• Prices are quoted in US dollars and are exclusive of value added tax (VAT/DPH). Where VAT applies to your purchase under Slovak or EU law, it is calculated and shown at checkout on the basis of the country and status you provide. Business customers in the EU outside Slovakia may be able to supply a valid VAT identification number for the reverse-charge procedure.
• All sales are final. Subscriptions and credit top-ups are non-refundable, except where mandatory consumer law grants you a right of withdrawal. Full details, including the statutory 14-day right for EU consumers and how payment network costs are handled, are in our Refund Policy, which forms part of these Terms.

7. Referral programme

You may share a personal referral link. Rewards, if any, are credited according to the programme terms shown in the app and may be changed or ended at any time. Self-referral, fake accounts, misleading promotion of the Service or spam will void rewards and may lead to account termination.

8. Intellectual property of the Service

The Service, its software, design, templates, brand and documentation belong to RevoiceLabs and its licensors and are protected by intellectual property laws. Except for the rights expressly granted in these Terms, no rights are transferred to you. Feedback you send us may be used without obligation to you.

9. Third-party services

The Service depends on third-party providers, including AI model providers, media APIs, payment processors, email and hosting services. We are not responsible for their availability, changes to their terms, or content they return. Where you connect your own API keys or accounts, you are responsible for their use and charges.

10. Suspension and termination

You can delete your account at any time in Settings. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law or a payment provider, if your use creates risk or legal exposure for us, or if the account is inactive for more than 12 months on the free plan. On termination your right to use the Service ends, and we may delete your Content and Output after a reasonable period. Sections that by their nature should survive (including 3, 4, 5, 11, 12, 13 and 15) survive termination.

11. Disclaimers

The Service and all Output are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted or error-free operation. We do not guarantee any commercial result, conversion rate, approval by any advertising platform, or the legality of Output in any jurisdiction.

12. Limitation of liability

To the fullest extent permitted by law, RevoiceLabs and its officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or related to the Service, even if advised of the possibility. Our total liability for all claims relating to the Service in any 12-month period is limited to the amount you paid us in that period, or USD 100 if you have paid nothing. Nothing in these Terms limits liability that cannot be limited by law, including for fraud or wilful misconduct.

13. Indemnity

You will defend, indemnify and hold harmless RevoiceLabs from any claims, damages, fines and reasonable costs (including legal fees) arising from your Content, your Output, your advertising activity, your breach of these Terms, or your violation of any law or third-party right.

14. Copyright complaints

If you believe that Content available through the Service infringes your copyright, send a notice to support@revoicelabs.io with: identification of the work, the location of the allegedly infringing material, your contact details, a statement of good-faith belief, and a statement under penalty of perjury that you are the owner or authorised to act. We will remove or disable access to material that we determine to be infringing and may terminate repeat infringers.

15. Governing law and disputes

These Terms are governed by the laws of the Slovak Republic, without regard to conflict-of-law rules and excluding the UN Convention on Contracts for the International Sale of Goods. The courts of the Slovak Republic have exclusive jurisdiction over any dispute arising from or relating to the Service. If you are a consumer resident in the EU, this choice does not deprive you of the protection of mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of that country.

Before starting a claim, please contact us at support@revoicelabs.io; most issues are resolved informally within 30 days. Consumers in the EU may also approach the Slovak Trade Inspection (Slovenská obchodná inšpekcia), Bajkalská 21/A, 827 99 Bratislava, as the competent alternative dispute resolution body. Participation in ADR is voluntary.

16. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email or in-app at least 14 days before they take effect. Continued use after the effective date means you accept the new Terms. If you do not agree, stop using the Service and delete your account.

17. General

These Terms, together with the Privacy Policy, Cookie Policy and Refund Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the rest remains in effect. We may assign these Terms in connection with a merger, acquisition or sale of assets. Our failure to enforce a provision is not a waiver.

18. Contact

[Company legal name]
IČO: 57670005
Obchodná 559/37, 811 06 Bratislava, Slovakia
Email: support@revoicelabs.io